All refunds are processed using the Online Request for Refund form. To complete this request, the student must review the possible scenarios below and provide all required documents required.
To access the Online Request for Refund form please click here. Note: Students and Agents can track the status of refunds using the online Refund Status Tracker.
For registered students, withdrawal and refund requests must be received within 10 business days of the beginning of the semester to be considered.
If a student has registered and submits a withdrawal request after the first 10 school days of the semester, only subsequent semester fees paid will be reimbursed. Any outstanding balances owing on a student’s account will be deducted from the refund.
Students who have not registered, will be subject to the $2200 non-refundable deposit.
Transferring to another institution
International students who arrive in Canada and wish to withdraw to attend another institution must request a withdrawal / refund in person within the first ten (10) business days of the semester. Refunds are subject to a $2200 administrative fee. Refunds will be subject to the 12 weeks processing timeline.
Documents required to process the request include: copies of your passport (photo page), Letter of Admission for other designated learning institution for the same start date*, receipt showing payment, and the completed Withdrawal these forms will be uploaded when completing the online International Refund form.
Visa denial
Students who receive a Visa denial letter must complete and submit the online International Refund Form within 10 business days of receiving the Visa denial letter. If you have any questions or issues, please contact internationaladvising@cambriancollege.ca.
Visa denial refunds are subject to a minimum $200 administrative fee. If the Visa denial is after Day 10 and the student has registered, additional fees will apply.
Please note: If a student withdraws after the 10th day of class for any reason, all fees paid for that semester are non-refundable.
Refund Procedures
Effective January 1, 2022
For information on the IRCC 2022-2023 extension for Temporary Remote Learning conditions and refund eligibility. Please click here.
| SCENARIO | REQUEST | AMOUNT OF REFUND |
|---|---|---|
| Withdrawal A student who provides formal notification within 10 business days of the beginning of a semester or the period for which the student has paid fees that they will not be attending. |
| Regulated Tuition Fee programs: All fees paid for upcoming semester(s) less $2200.00 Deregulated Tuition Fee programs: TBD |
| Withdrawal After Arrival in Canada A student who provides formal in person notification within 10 business days of the beginning of a semester or the period for which the student has paid fees that they will not be attending. |
Situation specific:
| Regulated Tuition Fee programs: All fees paid for upcoming semester(s) less $2200.00 Deregulated Tuition Fee programs: TBD |
| Withdrawal A student who provides formal notification after the 10th business days of the beginning of a semester or the period for which the student has paid fees that they will not be attending. |
| Regulated Tuition Fee programs: Current semester non-refundable, full fees paid for future semester. |
| Visa Refusals A student has been refused a Visa to study in Canada. Before 10 business days of the beginning of a semester. |
| All fees paid for upcoming semester(s), less $200 will be refunded. Visa Refusals received after 10 business days of the beginning of a semester are subject to the guidelines in the International Student Waiver form. |
| Start of Semester Deferrals – Prior to Day 10 A student is unable to start in the semester for which they have been admitted (e.g., due to visa processing delays and other circumstances) and requests a transfer of admission and fees paid to the first subsequent semester in which the same program is offered (e.g., Fall to Winter or Fall to Fall). Before 10 business days of the beginning of a semester. |
| A student who defers and later receives a Visa denial letter, will be refunded full fees, less a $200 fee. If a student has registered for the term and decides to defer due to a visa delay, a $200 fee will be held for that current term. For all other reasons, a non-refundable fee of $2200 will be held for deferrals before Day 10. Please see the Deferral section below. |
| Health reasons A student is unable to start in the semester for which they have been admitted due to health reasons. Completed application with the required supporting documents must be submitted within 10 business days of the beginning of a semester. |
| Requests will be reviewed on an individual basis. Decision and refund amount will be final. Must ensure all documents are submitted at time of submission. |
| Program Suspension Cambrian suspends or cancels the program to which a student has applied. Please see academic schedule for official Day 10 date for the specified term. |
| All fees paid for the upcoming semester will be refunded in full. |
How will I receive my refund?
Refunds will be issued in the same method of payment as the original payment (i.e. if paid by wire transfer, the refund will go by wire transfer back to the same bank account; if paid by bank payment, refund will be processed as a Cheque; Flywire payments are returned to your flywire account).
The refund will be processed within 12 weeks after Cambrian College has received a fully completed application for a refund. This includes the bank wire details, visa refusal letters, medical documentation, if applicable.
If the original payment was made from a bank account within Canada and from someone other than the student, this must be noted on the Beneficiary section of the Refund form.
Note: There is a $100 fee for all wire transfer refunds.
What if I want to defer my program to a future start date?
Students are asked to make a request to defer their application in their OCAS account. If a student has applied to Cambrian College through an education agency, the agency can make a request in the OCAS system.
- If a student has not registered and defers to a future intake and then later chooses not to apply for a study permit or enter Canada, a refund less $2200.00 will be applicable and immigration officials will be notified that the letter of admission is no longer valid for study permit application purposes.
- **Students who have registered, and are requesting a deferral before or on the 10 day of class will be responsible for the $2200 non-refundable deposit. Regardless of deferral decision.
- **Students who have registered, and are requesting a deferral after the 10th day of class will be responsible for the full semester fees. Regardless of deferral decision.
- **Students who have registered, and are requesting a deferral before or on day 10 of class due to a Visa delay will be responsible for the $200 non-refundable deposit. Regardless of deferral decision.
- A student who defers and later receives a Visa denial letter, will be refunded full fees, less a $200 fee.
Please note that students who choose not to apply for a visa from the Canadian Embassy after receiving a letter of admission may be required to provide proof that no active application is on file with the Canadian Embassy.
** Students in Canada and requesting a deferral are responsible for working with immigration and any impacts to their PGWP. It is advised students meet with Cambrian’s International Advising team to review immigration impacts before deferring.
PLEASE NOTE:
- To request a refund, you MUST complete the online International Refund Form and submitted all associated documents. If you have any questions about submitting documents, please contact internationaladvising@cambriancollege.ca.
- All refunds are issued in the student’s name unless otherwise authorized by the student. Students wishing to have their refund issued to someone other than themselves must consent to this and must complete the release section on the online International Refund Form.
- It is the student’s responsibility to ensure that any address on file or on the online International Refund Form is complete and correct.
- There are three possible refund methods
- By cheque to student (Canadian dollars)
- By wire transfer if the original payment was made by wire. A wire transfer fee of $100 will be charged to the student. Any additional charges related to incorrect banking information submitted for electronic transfers will be the responsibility of the student. Students requesting a wire transfer must also include letter from the bank indication the beneficiary name and account number.
- By Flywire return – Any students who have made their payment through Flywire will have their funds returned to the same account/card and same currency which was used for payment.
- Cambrian College will make every effort to process requests for refunds within 12 weeks of submission. Incomplete Request forms, missing documentation or incorrect information submitted may delay regular processing times.
- Students can track their refund using our online Refund Status Tracker.
